International arrivals fell by 72% over the first ten months of 2020, with restrictions on travel, low consumer confidence and a global struggle to contain the COVID-19 virus, all contributing to the worst year on record in the history of tourism.

UNWTO is moving ahead with plans to revise its strategic collaboration with the private sector. This follows up on the commitment made at 112th UNWTO Executive Council held in Tbilisi, Georgia, in September 2020.

The Global Tourism Crisis Committee has met for the last time in 2020, to continue advancing coordination and cooperation among all parts of the sector. The virtual meeting of the Committee, established by the World Tourism Organization (UNWTO) at the start of the pandemic, was hosted by Portugal ahead of its Presidency of the Council of the European Union, beginning in January. It was accompanied by in-person meetings of the highest political level between the UNWTO leadership, Prime Minister António Costa and the Ministers Foreign Affairs, Augusto Santos Silva.

Ensuring accessibility for tourists with specific access requirements can be a ‘game changer’ for destinations around the world as they look to bounce back from the impacts of the pandemic. A new set of  Inclusive Recovery Guides from the World Tourism Organization, produced in partnership with the European Network for Accessible Tourism (ENAT), the ONCE Foundation of Spain and Travability from Australia, makes clear the importance of placing inclusivity at the centre of recovery plans and provides key recommendations for achieving this.

The number of destinations closed to international tourism has continued to fall. According to the eighth edition of the UNWTO Travel Restrictions Report, 70% of all global destinations have eased restrictions on travel introduced in response to the COVID-19 pandemic. In comparison, just one in four destinations continue to keep their borders completely closed to international tourists.

The Committee for the Development of an International Code for the Protection of Tourists has met for a second time, bringing the establishment of the landmark legal framework a step closer to being realized.

The Global Tourism Plastics Initiative has welcomed 26 new signatories, including businesses and organizations from every part of the global tourism value chain. Led by the World Tourism Organization (UNWTO) and the United Nations Environment Programme (UNEP) in collaboration with the Ellen MacArthur Foundation, the Initiative unites the tourism sector behind a common goal of addressing the root causes of plastic pollution.

In June 2020, the World Tourism Organization (UNWTO) and Sommet Education launched the Hospitality Challenge. This was designed to identify ideas and individuals capable of accelerating the recovery of the tourism sector in the wake of the COVID-19 pandemic.