Artificial Intelligence Adoption in Tourism

Publication launch Artificial Intelligence Adoption in Tourism ― Key Considerations for Sector Stakeholders and UN Tourism Affiliate Members Roundtable

22 January, 2025
Face-to-face

This upcoming report on Artificial Intelligence Adoption in Tourism – Key Considerations for Sector Stakeholders is the outcome of collaborative work between UN Tourism and its Affiliate Member Saxion University of Applied Sciences, and addresses the transformative impact of artificial intelligence (AI) in the tourism sector.

As AI continues to reshape how travellers plan, experience, and reflect on their journeys, this publication will provide practical insights and recommendations to navigate these innovations responsibly and effectively. It aims to provide stakeholders – including industry leaders, policymakers, technologists, and academics – with a thorough understanding of the current landscape, future possibilities, and critical considerations surrounding AI adoption in this sector. Subsequently, it provides key considerations at a general scale and recommendations for specific stakeholders in the tourism supply chain.

Artificial Intelligence Adoption in Tourism

To this end, the publication includes a set of case studies from UN Tourism Affiliate Members that reflect diverse applications of AI in tourism, showcasing how various stakeholders can benefit from and adopt AI-driven innovations.

With the support of the Government of the Region of Madrid and the Madrid City Council, the publication will be officially launched at FITUR 2025 (Madrid stand), where there will be a roundtable discussion with Affiliate Members to further explore the topic, share insights, and discuss the opportunities and challenges of AI adoption in tourism.

This publication launch event will take place in Spanish. 

Key Considerations for Sector Stakeholders

Know more about the upcoming Artificial Intelligence Adoption in Tourism – Key Considerations for Sector Stakeholders

https://pre-webunwto.s3.eu-west-1.amazonaws.com/s3fs-public/2024-12/artificial-intelligence-adoption-in-tourism.pdf

Welcome remarks:

  • UN Tourism: Ion Vilcu, Director, Affiliate Members and Public-Private Collaboration Department
  • Saxion University of Applied Sciences: Irene Rispens, Dean Hospitality Business School
Artificial Intelligence Adoption in Tourism ― Key Considerations for Sector Stakeholders, presentation by Almudena González Gutiérrez de León, Lecturer, Saxion University of Applied Sciences

UN Tourism Affiliate Members Roundtable

Moderated by Almudena González Gutiérrez, Lecturer, Saxion University of Applied Sciences

  • Grupo Piñero: José Ramón Reboredo, Head of Data Governance
  • Booking.com: Mireia Prieto, Regional Director Partner Services
  • Madrid Destino: Abigail Sigüenza, Strategic Marketing Director
  • Expedia Group: Iban Rabasa, Director, Government & Corporate Affairs Southern Europe
Ion Vilcu
Ion Vilcu
Director, Affiliate Members and Public-Private Collaboration Department
Irene Rispens
Irene Rispens
Dean Hospitality Business School
Almudena González Gutiérrez
Almudena González Gutiérrez
Lecturer, Saxion University of Applied Sciences
José Ramón Reboredo
José Ramón Reboredo
Head of Data Governance
Mireia Prieto
Mireia Prieto
Regional Director Partner Services
Abigail Sigüenza
Abigail Sigüenza
Director of Strategic Marketing, Madrid Destino
Iban Rabasa, Director
Iban Rabasa, Director
Government & Corporate Affairs Southern Europe

On the go

Un espacio donde exploraremos juntos las tendencias, desafíos y oportunidades del turismo, tanto en España como a nivel global. Queremos invitar a pensar de manera innovadora y sostenible sobre el futuro del turismo.  

On the gp